Introduction
OneSpot respects each individual’s right to personal privacy. We will collect and use information through our website only in the ways disclosed in this statement. This statement applies solely to information collected at OneSpot’s website.
Part I. Information Collection
OneSpot collects information through our website at several points. We collect the following information about primary visitors: pages visited, time on site, previous page viewed, general location of user, bounce rate, and bounce site.
We collect information from you when you register on our site, subscribe to our newsletter or respond to a survey.
When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number or website address and traffic information. You may, however, visit our site anonymously.
We may also collect email click-throughs, such as email campaigns. OneSpot does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.
We collect this information through Google Analytics. The information is collected involuntarily.
We do employ cookies. A cookie is a small file that our Web server places on a user’s computer hard drive to be a unique identifier. Cookies enable OneSpot to track site traffic and site interaction so that we can offer better site experiences and tools in the future. Our cookies do not have an expiration date. Our cookies do not collect personally identifiable information.
Part II. Information Usage
The information collected by OneSpot will be used for marketing and user interface enhancements. Users who provide information will receive the Spotlight newsletter and promotions. The information we collect will not be used to create customer profiles based on browsing history. We will not supplement information collected at our website with data from other sources. Any of the information we collect from you may be used in one of the following ways:
- To improve our website — We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service — Your information helps us to more effectively respond to your customer service requests and support needs.
- To process registrations — Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails — The email address you provide for order processing, may be used to send you information and updates pertaining to your service, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We may share data with the following third parties: site partners, investors, and press. These third parties will use the information as follows: marketing and investor relations. All data shared is not personally identifiable information.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We offer links to other websites. Please note: When you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Part III. Access to Information
Users may delete their information from our database by emailing feedback@onespot.com (subject line: “Remove Customer Information”).
Part IV. Problem Resolution
If problems arise, users may contact OneSpot by feedback@onespot.com. We are committed to resolving disputes within 90 days.
Part V. Data Storage and Security
We endeavor to safeguard and protect our users’ information. User information submitted via our website or our customer’s websites is protected both online and offline. Physical access to servers used to store user data is strictly restricted and closely monitored. Remote access is similarly limited and protected via multiple layers of security following industry standard practices.
Part VI. Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Part VII. Your Consent
By using our site, you consent to our privacy policy.
Part VIII. Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.